Description
ELICITING PATIENT CONCERNS
Eliciting all of a patient’s concerns improves visit satisfaction and overall health outcomes. However, the challenge for physicians is to balance the need to capture vital patient information with optimal management of encounter time.
Encourage early disclosure of patient concerns and improve patient experience with this 1.25-hour interactive online course that is ideal for physicians who want to prioritize effectively at every patient visit.
This interactive online course will hone your ability to build trust and identify opportunities for empathy to enhance collaboration.
In this course, you will explore how to...
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Encourage early disclosure of patient concerns
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Prioritize patient concerns
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Improve encounter efficiency
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Identify opportunities for empathy
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Use attentive listening and reflective statements
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Structure the encounter to maximize disclosure
We know that busy physicians expect learning opportunities to be efficient and effective. 'Eliciting Patient Concerns' is organized into three bite-sized chapters delivered in a flexible learning format.
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Chapter 1: The importance of eliciting patient concerns
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Chapter 2: The important role of empathy
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Chapter 3: Structuring the encounter to elicit your patient’s concerns
Thank you for choosing Astute Doctor. We hope you enjoy your learning experience, and we congratulate you on your journey to build skills that increase your impact as a US-based clinician.
Objectives
By the end of the course you will be better able to:
- Minimize the introduction of patient concerns at the conclusion of the encounter, thereby improving time management
- Apply empathy in doctor-patient encounters
- Use a specific language and questioning style to encourage earlier disclosure of relevant information
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Apply strategies that will help in:
- Eliciting information
- Prioritizing concerns
- Setting agendas to manage your encounters effectively
Certificate
By completing/passing this course, you will attain the certificate FMG Certificate of Completion
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